Generic Faq for all products
WELCOME TO WATERBLOCK SOLUTIONS SUPPORT
GENERIC FAQ FOR ALL PRODUCTS
1. How can I determine which product is the best fit for my needs?
ELTEK products are ideal for anyone who wants to protect their home or office space area from possible water damage caused by water leaks. Depending on the area and the type of equipment the products will be installed onto, you can choose the product that best suits the needs and characteristics of that location. Contact us and one of our customer service team members will assist you to find the product that best fits your needs.
If you have not found answers to your questions, do not hesitate to write to us,
the ELTEK team will reply within a few hours.
2. Where can I buy ELTEK products?
Email us at info@waterblocksolutions.com and one of our customer service team members will email you back with a reseller nearest you.
If you have not found answers to your questions, do not hesitate to write to us,
the ELTEK team will reply within a few hours.
3. I am having issues with my product, who should I contact for assistance?
You can find information and instructions on the use of our products in the FAQ section (link) of our site. If you did not find what you were looking for, email us at support@waterblocksolutions.com. Be sure to include your contact details and the specifics of the issue that you need assistance with.
If you have not found answers to your questions, do not hesitate to write to us,
the ELTEK team will reply within a few hours.
4. Does the product warranty cover any damages caused by flooding?
The product warranty covers damages from flooding only if one of our products have failed to function properly due to a product defect. Contact us to info@waterblocksolutions.com for more information.
If you have not found answers to your questions, do not hesitate to write to us,
the ELTEK team will reply within a few hours.
5. Can ELTEK products be used on industrial plants and machinery?
It depends on the machinery, the piping system, and the type of liquid that exists in the system. Refer to our product datasheets (link) on details regarding product dimensions and the types of compatibility connections available.
If you have any further questions on this matter contact us – support@waterblocksolutions.com
If you have not found answers to your questions, do not hesitate to write to us,
the ELTEK team will reply within a few hours.
6. Can ELTEK products be used on larger dimension piping systems verses standard size piping systems?
Eltek products may be used on a variety of piping systems with the use of adapters. For information on the availability of adapters reference this link. (datasheet) or for further information contact us at support@waterblocksolutions.com
If you have not found answers to your questions, do not hesitate to write to us,
the ELTEK team will reply within a few hours.
Contacts
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If you have already searched for the answer to your doubts regarding the operation of the device, or the product characteristics and installation methods on the FAQ page and you have not found them, fill out the form below and send it to us. We will be happy to answer your questions.
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